When receiving any signed consent form back from a client, before taking any action, open the consent form received and check for the following:

 

Yes

No

Consent form includes the signature page and is signed

 

 

“Yes” has been checked for all consent boxes (vs. “No”)

 

 

For Consent to Register:

-          the provider and all the courses are visible on the form

 

 

-          only courses with Has a Registration Process = Yes are listed on the form

 

 

For Consent to Submit Application, the provider and program (or courses, if applicable) are listed on the consent form

 

 

If you check “No” for any of the above, you need to obtain a new Consent to Register before taking any action.


Consent to Register

Once you are certain you have a complete and accurate consent form:

 

Yes

No

“Yes” has been checked for all consent boxes (vs. “No”)

 

 

Client name has been added in the “Regarding” field of the SignNow email so it appears on the client’s timeline

 

 

Consent Form has been added to the Consent tab

 

 

If all above is “Yes,” you may proceed to register the client in the selected courses. When registering, verify the following:

 

Yes

No

Courses you are registering match the courses on the consent form (course names may have changed or courses in a pathway have changed)

 

 

If courses have changed, you will need a new consent form with the correct courses.

If course name has changed, reach out to policysupport@contactnorth.ca to review whether a new consent form is needed.


Additional Resources and Training

To access these resources, log into Moodle Training site and go to CRM Training 301 – Complete Guide

Module/Resource

Description

Navigation

CRM 301 – SignNow

Step-by-step instructions on creating consent forms in SignNow

Consent

  →1. SignNow

CRM 301 – Consent Forms

Step-by-step instructions on what do to with consent forms in the CRM

Consent

  →2. Consent Forms

Consent Form – SignNow Checklist

Checklist for completing, sending and documenting consent forms within the CRM

Checklists → Consent Forms

    →Consent Form - SignNow

Understanding Consent Forms

Overview of the different consent forms and when they are used

Checklists → Consent Forms

    → Understanding Consent Forms

Last modified: Tuesday, 7 January 2025, 9:08 AM